News Releases

December 19, 2014
Hospice Rx's 12 Days of Christmas

In celebration of the holiday season, here is a look at some of the biggest events of 2014 in the hospice and prescription drug industry.

Hospice Rx's 12 Days of Christmas Learn More


March 5, 2014
15 Years of Growth, Success & Industry Impact

Overland Park, Kansas – After opening its doors on March 5, 1999, MedTrak Services is celebrating 15 years of growth, success and the large impact it’s made on the PBM industry.

Growth – With nearly 100 employees, MedTrak has come a long way from the 3 person team that initially started the company in 1999. Founded by Kermit Fendler and Larkin O’Keefe, MedTrak began by providing prescription benefits to local area businesses and has grown to become one of the top 25 PBMs in the country. Today, MedTrak provides prescription benefits to over 500 large and medium size employers throughout the United States and has been honored by Ingram’s Magazine as one of the Top 100 Fastest-Growing Companies in Kansas City for the past 6 years.

Recently MedTrak expanded its business model to include Tria Health, a wholly owned subsidiary of MedTrak, to provide Medication Therapy Management services, and Hospice Rx, a division of MedTrak, to provide PBM services to the hospice industry.

Success – MedTrak’s successes can be attributed to the customized and innovative solutions it offers and the commitment and dedication of its employees to provide a high level of service to their clients and Members unmatched by any other PBM in the industry. Founded on the promise to develop and maintain a partnership of trust with their clients, agents and vendors, MedTrak’s values and goals are still at the core of the business today. This is what has led MedTrak to win numerous local awards including Top 100 Privately Held Companies by Ingram’s Magazine for the past 3 years, 2013 Top 150 Private Companies by the Kansas City Business Journal, 2012 Best Companies to Work For by Ingram’s Magazine and 2012 Small Business Award by Ingram’s Magazine.

Industry Impact – MedTrak has made a noticeable impact on the PBM industry and has raised the bar for customer service in the health care industry. MedTrak’s most distinguishing factor is their ability to provide quality services with a personal touch. In their annual Member survey, MedTrak was given an overall satisfaction rating of 98%, compared to a health insurance industry average of only 73*.

“I am proud of how far our company has come in the past 15 years and am thankful for the hard work and dedication provided by our employees and our executive team. Any successful business owner knows that the key to success is planning and looking ahead, and we are doing just that. We are positioning MedTrak for success as the industry evolves, and we plan on being in an even better place 15 years down the road,” said Larkin O’Keefe, CEO of MedTrak Services.


October 16, 2013
MedTrak Will Host Collection Site for National Drug Take-Back Day

Overland Park, Kansas – Do you have a cabinet full of unused and expired prescription drugs?  MedTrak Services will host a collection site for National Drug Take-Back Day on Saturday, October 26, 2013 from 10am to 2pm. Holding on to unused medications and improperly disposing them can be harmful to your health and our environment. For example, simply flushing pills down the toilet or throwing them in the trash can cause medicinal compounds to pollute our lakes and streams causing negative environmental impacts. National Drug Take-Back Day is a DEA initiative that provides a safe way for patients to dispose of their unused, expired or unneeded prescriptions and over-the-counter drugs. Officers from the Overland Park Police Department will be onsite to assist in the Drug Take-Back Day.

The event is open to all consumers who would like to safely get rid of their unused medications. MedTrak’s collection site will be located at the corner of Metcalf Avenue and College Boulevard at 7101 College Blvd., Overland Park, KS 66210.

National Drug Take-Back Day helps prevent the misuse and abuse of prescription drugs, including prescription controlled substances. Since 2010 the initiative has collected 2.8 million pounds of unused medications, showing the need for a safe and legal way to dispose of prescription drugs.

For more information or to locate a collection site near you, please visit http://www.deadiversion.usdoj.gov/drug_disposal/takeback/index.html.


October 9, 2013
MedTrak Raises $55,000 for Folds of Honor Kansas City Chapter

Overland Park, KS - The MedTrak Services 2nd Annual ProAm Golf Tournament raised over $55,000 for the Folds of Honor Kansas City Chapter, an organization which provides scholarships to families of wounded and fallen soldiers. Twenty-eight PGA Professionals from around the country, along with local and national business leaders, played in the tournament at Milburn Country Club on September 23, 2013. Also in attendance were Major Ed Pulido, U.S. Army Retiree and Vice President of Folds of Honor, and Ginger Revella, a Folds of Honor scholarship recipient.

“MedTrak believes that by supporting education opportunities, we are supporting positive future growth in our country. To be able to provide scholarships to families that have made the ultimate sacrifice for our country is an honor that we are pleased to support. We are thankful to all of our sponsors who helped make this a successful event and especially grateful to our title sponsor, Blue Cross and Blue Shield of Kansas City,” said Larkin O’Keefe, CEO, MedTrak Services.

Since 2011, MedTrak has raised over $100,000 for Folds of Honor.

About Folds of Honor

Folds of Honor, a nationally renowned organization, helps ensure no family is left behind in the fight to preserve American freedom. Through scholarships and other assistance, Folds of Honor gives back to families of soldiers killed or disabled in service. Originally established in Owasso, Oklahoma, a local chapter in Kansas City was formed in 2011. For more information, please visit the Folds of Honor website at www.foldsofhonor.org.


July 25, 2013
Kathy Dixon Joins MedTrak Services as Director of Hospice Rx

Overland Park, Kansas – Kathy Dixon has joined MedTrak Services as Director of Hospice Rx to lead and oversee the development and growth of their hospice program. Hospice Rx supports the growing hospice industry by providing comprehensive prescription solutions to hospice organizations, caregivers and patients to support improved end of life experiences.

Dixon is equipped with years of experience in the hospice and healthcare industry. She has her Certification in Hospice and Palliative Care and has also obtained Certification as a Diabetes Educator. As an RN for 28 years, Dixon was involved in all phases of Cardiac Care, Chronic Disease State Management and Inpatient and Outpatient Cardiac Rehabilitation. Over the years, her passion for hospice care led her to focus solely on the hospice industry. 

“Medications play a large role in the care of a hospice patient and I am eager to bring my knowledge and experience to help expand and enhance the Hospice Rx program,” said Dixon.

“As our hospice PBM division has continued to grow, we saw the need for a leader with extensive hospice experience. Kathy’s experience and ability to relate to hospice nurses, administrators and executives will allow us to continue our growth and develop PBM solutions that best meet the unique needs of the hospice industry,” said Mark Fendler, COO of MedTrak Services.

To learn more about Hospice Rx, please visit us at www.hospice-rx.com.


January 10, 2013
MedTrak Receives 2012 Small Business Award By Ingram’s Magazine

Overland Park, Kansas – MedTrak Services recently received the 2012 Small Business Award from Ingram’s Magazine. MedTrak, currently 88 employees strong and generating 2011 revenues over $230 million, had more than numbers to show. Establishing performance driven goals, providing generous bonuses based on performance and hiring workers who think outside of the box all differentiate MedTrak from hundreds of other Kansas City small businesses.

“When I look at our company, we’re very goal-oriented. Every year, we establish goals and every quarter we look at our goals to make sure we’re meeting them and if we’re not, we try to evaluate why and figure out a way to make that happen,” said Larkin O’Keefe, CEO of MedTrak.

As the CEO of a small business, O’Keefe also realizes the importance of delegating tasks so he can focus on the bigger picture: growing the company. “Just ask yourself: Is this going to help our company be more successful and grow? And if it’s not, you need to delegate it.”


October 8, 2012
MedTrak Raises $40,000 for Folds of Honor Kansas City Chapter

MedTrak Services raised nearly $40,000 for the Folds of Honor Kansas City Chapter, an organization which provides scholarships to families of wounded and fallen soldiers. MedTrak hosted a Children’s Golf Clinic and a ProAm Golf Tournament in conjunction with the Folds of Honor Gala hosted by the local Kansas City Chapter. The tournament, which was held on September 24, 2012, consisted of PGA Professionals from around the country playing with local business leaders to raise funds for the Folds of Honor Kansas City Chapter.

MedTrak is pleased to support and honor those who have given so much to our country. We are thankful to all of our sponsors who helped make this a successful event and especially grateful to our title sponsors: Blue Cross and Blue Shield of Kansas City, TriWest, Lockton and Polsinelli Shughart.


September 4, 2012
MedTrak Hosts ProAm Golf Tournament Supporting Folds of Honor

MedTrak Services will be hosting their first ProAm Golf Tournament on September 24, 2012 benefitting the Folds of Honor Foundation. PGA Professionals from around the country will play with local business leaders to raise funds for the Folds of Honor Kansas City Chapter, which is an organization that provides scholarships to children and spouses of fallen and wounded soldiers. The tournament begins at 8:30 am at Blue Hills Country Club.

Many local and national businesses will be supporting the event including: Blue Cross and Blue Shield of KC, TriWest, Lockton, Polsinelli Shughart, Reilly Companies, Albers Pharmacy, Amber Pharmacy, Diplomat Specialty Pharmacy, Walgreens and more.

MedTrak is pleased to support and honor those who have given so much to our country. With this event, MedTrak hopes to raise awareness for Folds of Honor and the families who have been impacted by this organization. For more information about the ProAm Golf Tournament, please visit http://www.medtrakservices.com/ProAm.

About Folds of Honor

Folds of Honor, a nationally renowned organization, helps ensure no family is left behind in the fight to preserve American freedom. Through scholarships and other assistance, Folds of Honor gives back to families of soldiers killed or disabled in service. Originally established in Oswego, Oklahoma, the 2nd Folds of Honor Chapter was formed in Kansas City in 2011. For more information, please visit the Folds of Honor website at http://www.foldsofhonor.org.


September 4, 2012
MedTrak Hosts Children Supporting Children Golf Clinic

MedTrak Services will be hosting a Children Supporting Children Golf Clinic on September 23, 2012 benefitting Folds of Honor, an organization that provides scholarships to spouses and children of fallen and wounded soldiers. This carnival-like atmosphere will feature PGA Professional Gerry James, a long drive champion and trick shot artist. The clinic will be held at Blue Hills Country Club at 2:00pm and is sure to be a fun event for children of all ages.

Children are requested to provide a $5-$10 donation for attending. All proceeds from the clinic will go to support the Children Scholarship Fund established by Folds of Honor. These scholarships exist to subsidize the costs of tuition, approved tutoring, school uniforms, schoolbooks and more. For more information about the Children Supporting Children Golf Clinic, please visit www.medtrakservices.com/ProAm.

About Folds of Honor

Folds of Honor, a nationally renowned organization, helps ensure no family is left behind in the fight to preserve American freedom. Through scholarships and other assistance, Folds of Honor gives back to families of soldiers killed or disabled in service. Originally established in Oswego, Oklahoma, the 2nd Folds of Honor Chapter was formed in Kansas City in 2011. For more information, please visit the Folds of Honor website at www.foldsofhonor.org.


July 31, 2012
Alicia Brady Leads Business Development for Hospice Rx

Alicia Brady joins MedTrak Services to lead their Hospice Rx business development and account management activities. Hospice Rx provides pharmacy benefit management services designed specifically for hospice organizations in the Midwest.

“Due to the rapid and continued growth of our Hospice Rx division, we saw the need to bring in an experienced Hospice professional to lead our business development and account management activities. Alicia’s experience in the hospice industry will contribute added depth to our business development team and we are excited to have her here” says Kevin Kentfield, Pharm.D. and Vice President of Hospice Rx.

Hospice Rx provides comprehensive prescription solutions to hospice organizations, caregivers and patients to support improved end of life experiences. By utilizing Hospice Rx, hospices can use their resources to care for the patient rather than managing their prescription drug use.